You'll be using an app called TrainHeroic to track every workout you do with us, whether class or personal training. Read on below for the steps to begin using it.

Due to a recent app bug and related fix, our software provider has explained that all app users will need to clear their phone app caches in order to benefit from the fix. This brief walkthrough will point the way to clearing your app caches whether you are using Android or iOS.

​If you have no idea whether this applies to you or not, just ask one of our trainers.

We've been hearing from a number of you, and experiencing ourselves, that our app is logging us out intermittently.

I called our app's support team and it turns out this is a known issue as of their last update on 3/23/22 and they're expecting a fix today or tomorrow.

For now please bear with it and we're all looking forward to it being solved, as it's annoying for both you and us.

​-Rob

The app developer has released a software fix that is supposed to address a variety of issues. Make sure your app is up to date in your App Store, and then you can also follow the steps on our blog post here (link opens in new page) to clear your app cache.

Use this collection to find all links and posts relating to the apps we use here at KING Strength:

Follow these illustrated steps to set up and download the KING Strength app, which you'll need in order to book and manage your classes, personal training, billing info, etc. 

The most common question we've received so far for the new KING Strength app has been: how do I cancel a class??? Read on to see the steps.