How to: cancel a class registration using the new king strength app

The most common question we've received so far for the new KING Strength app has been: how do I cancel a class??? Read on to see the steps.

Before anything else, we'll assume you have the new KING Strength app installed - if not, please follow these steps ASAP to be ready for the switch on 2/1/2022 so you can still book classes!

Here we go:

Step 1: open the king strength app and go to your schedule

You'll see this menu (I am logged into the Metuchen location so your specific items may vary slightly):

Choose the My Schedule option to see all classes that you're currently registered for. You can also see any PAST class registrations here.

Step 2: Find the class you want to cancel and click the 3 dots

Once you open My Schedule, you'll see something like this - except with your classes, of course:

Tap the 3 dots in order to see the option to cancel.

Step 3: Confirm cancellation and you're done!

Straightforward enough: tap Cancel to cancel. But there's still a confirmation just in case:

Click Confirm to confirm cancellation and then you are set:

​PLEASE remember to cancel your classes at least 12 hours before the class session in order to avoid the class cancellation fee (see booking policies are at bottom of Schedule page here). Any class with 0 registrants 1 hour before its start time will be removed.